What does the AI Engine actually do?
It answers the questions your phone gets asked on repeat: do you take walk-ins, is there parking, can you seat a party of eight, are you open on the holiday. It answers using your real hours, menu and policies, any time someone visits the site, and routes anything it cannot answer, a private event inquiry or a complaint, straight to your inbox instead of guessing.
Which plans include it, and how is usage billed?
It comes standard on The Full House and Standing Room Only. Usage is billed alongside your monthly fee at what the AI provider charges, with no markup added on our side, so the cost tracks how much it is actually being used rather than a flat guess.
Does the AI answer the phone when we are slammed?
Yes, on The Full House and Standing Room Only. The AI receptionist picks up calls the team cannot get to, answers from your real hours, menu and policies, takes booking or inquiry details and hands anything unusual to the person you choose. You review its answers before it goes live.
Can guests text us and get an answer?
Yes, on The Full House and Standing Room Only. The messaging agent replies to texts with the same facts the chat uses. US business texting needs carrier registration called A2P 10DLC, which we file for you; carrier fees are passed through at cost, and consent and opt-out wording is built into your text forms.
What do the weekly articles actually cover?
Neighborhood guides, cuisine explainers, event and private dining questions, and seasonal menu features: the kind of searches that reach people who have not decided where to eat yet. The Table and The Full House get 2 researched articles a week, and Standing Room Only gets 3, each 2,500 to 3,200 words.
Do the articles link back to bookings, or just sit on the blog?
They link back into the site itself: the menu, the reservation page, the private dining page, or whichever location the piece is about, so the traffic an article earns has somewhere useful to land. That is what keeps organic search producing new bookings months after a piece goes live, rather than a one-time spike the week it is posted.
Which features come with each plan?
The Table is the full managed website: menu, reservations, gallery, events and private dining, ordering hub, multi-location pages, Google Business Profile management, 2 researched articles a week, hosting, domain and 5 revisions a month. The Full House adds the AI Engine: an AI receptionist for calls, AI chat on the site and AI text replies, with A2P 10DLC registration filed for you. Standing Room Only adds the Content Engine: 3 articles a week plus 3 social posts and 2 reels a week.
Will a faster website lower what I pay for Google Ads?
It can help, but nobody can promise a number. Google Ads Quality Score includes landing page experience, and a faster, more relevant page supports it, which can lower cost per click. A fast page also keeps more of the paid clicks you already buy from leaving before the page loads. Every page we build carries a 90+ PageSpeed guarantee.
Which policy and compliance pages come with the website?
A privacy policy, terms of use, a cookie policy with consent that really gates analytics and marketing scripts, and an accessibility statement, on a site built with WCAG 2.1 AA and the ADA in mind. Menus carry an allergen and dietary note, and text-message forms carry consent wording. They are written to help you meet common requirements; they are not legal advice.
Can the website send inquiries into our CRM?
Yes. During onboarding you tell us where inquiries should land, a CRM such as GoHighLevel or simply an inbox, and who should be notified. We connect by direct API, Zapier or Make, so event inquiries and contact forms arrive where your team already works.