The starting point
The bistro private dining contact route was a single page for every kind of visitor. New business and ongoing conversations arrived indistinguishable.
Case study, garden courtyard bistro
Self-sorting visitors on the bistro private dining page
Day to day with bistro private dining, the inbox now describes itself. Categories come attached to each message, and follow-ups no longer masquerade as new inquiries.
Where the room started
The situation before the work, in the team's own terms.
What was in the way
For bistro private dining, staff opened each message blind. Sorting new business from ongoing threads required reading everything, every morning, by hand.
What we built
A simple opening choice between a new inquiry, an existing request and a general question now leads visitors to the appropriate route. The new-inquiry path asks for occasion, guest count and preferred evening.
Delivered for this client
- 1Contact categories
- 2Separate follow-up route
- 3Relevant form fields
- 4Clear button labels
15working days
How long it took
15 working days after content approval, including staff review and handover.
- Content approved
- Build and staff review
- Handover
What changed
Day to day with bistro private dining, the inbox now describes itself. Categories come attached to each message, and follow-ups no longer masquerade as new inquiries.
Rooms this work fits
New bistro private dining customers and existing ones use different doors, and we can see which is which before opening anything.
Have the same problem in your room?
A 30-minute walk-through of the site you would get, with your menu and your inquiries. Plans from $117 a month; The Table is live in 7 days and the $647 build fee is invoiced only after you approve the launch.
Questions about this project
Who was the client?
A garden courtyard bistro in Lexington, Kentucky, with 6 staff, one locally managed operation. We publish the kind of room and the region rather than the business name.
How long did the project take?
15 working days after content approval, including staff review and handover.
What exactly was delivered?
Contact categories, Separate follow-up route, Relevant form fields, Clear button labels. A simple opening choice between a new inquiry, an existing request and a general question now leads visitors to the appropriate route. The new-inquiry path asks for occasion, guest count and preferred evening.
Could the same work be done for my restaurant?
Yes. This was built on our normal plans, from $117 a month with a $647 build fee invoiced only after launch. Tell us which step is slowing your team down and we will show you what we would change first.
Services behind this project
Each one has its own page with what is included and how it runs.
- Restaurant website designRestaurant website design built for the "is it open, where do I sit" test: real photos, a fast reservation path and true mobile-first layouts.
- Reservation website integrationReservation website integration that puts "book a table" one tap from the homepage, wired into the platform you already use or want to use.
Related case studies
Other projects that worked on a similar step or a similar room.
Tell us which step is slowing your team down
We will say plainly what we would change first, and what it would cost.